Our rates contains NO hidden fees, NO admin or registration costs, require
NO memberships or lock-in contracts and you can cancel at any time.
Our rates cover and include all local
travel and petrol costs within the Northern Beaches and Neighbouring North Shore Suburbs.
All you are required to pay is the set hourly rates and we will complete as many different services you desire in a suitable agreed amount of time.
Our rates however, do not include any third party bills, shopping or sub-contractor costs,
these must be paid for first hand by the client.
We just require a bare minimum of 2 hours per job.
Meet n’ Greet Session – Free
Prior to making a booking we give you the option of
having a free 20 min meet n’ greet session with Melissa the owner, prior to commencement of a placement
so that you can meet us, get to know us and discuss your
requirements before we begin work in your home.
Please contact us with your requirements for a quote:
Full Day Lunch / Rest Break Rule
Please bare in mind that with all full day shifts (any job post
over 5 hours) a lunch / snack break must be allowed to reduce
fatigue and allow the Heavenly Household team member to eat
and sit down for 10-15 mins. The break is only unpaid if no children or pets
are in our care (this includes sleeping children) and we
aren't required to continue providing services during the
break, in which case the break would still need to be covered
by our hourly rate.
Hours of Operation
Mondays - Fridays 6.30am - 9pm (later for babysitting)
How to make a booking
Write a clear and concise to-do-list outlining all of the services,
errands and chores that you require then email your
list to us with your desired day or days and start times and
we will get back to you to discuss a suitable number of hours
and to confirm and book these in.
Things to note
We require an absolute bare minimum
of 2 hours of work per job per day.
We tend only to service the Northern Beaches and
neighbouring North Shore suburbs but depending on how far out
you are we can make exceptions.
The cost of travel within the Northern Beaches and some of
the neighbouring suburbs of the North Shore area are included
in our hourly rates. Any travel requests made that require us to travel from
inside our service area to these outside areas are at the
discretion of Heavenly Households and may incur further
Our fees do not include third party bills, shopping, or gift
We do not currently offer over night stays as yet.
A cancellation fee of 50% will apply if we are not given
more than 24-hours notice or if we are unable to gain access
to your residence to complete a service request.
All payments must be made within one week of services being
carried out by Heavenly Households.